Affordable Help Desk Software Pricing & Free Customer Support Plans
Simple Pricing. No Surprises.
Start free, upgrade when you're ready. No hidden fees, no annual contracts, no credit card required.
Free
For individuals getting started
- 50 tickets / month
- 500 messages / month
- 1 connected email address
- 5 knowledge base articles
- Embeddable chat widget
- Custom branding
- Watermark removal
Premium
For growing online businesses
- 500 tickets / month
- 5,000 messages / month
- 5 connected email addresses
- 50 knowledge base articles
- Custom branding colors & logo
- Watermark removal
Business
For scaling operations
- 1,000 tickets / month
- 20,000 messages / month
- 10 connected email addresses
- 100 knowledge base articles
- Custom branding colors & logo
- 100% Watermark removal
Frequently Asked Questions
Everything you need to know about plans, limits, and billing.
Is there really a free customer support software plan with no credit card required?
Yes! TenserDesk offers a 100% Free Forever plan that includes 50 tickets per month, 500 messages, 1 connected email address (SMTP/IMAP), 5 knowledge base articles, and our embeddable live chat widget. You can get started in 5 minutes with zero credit card required.
How is TenserDesk more affordable than per-agent helpdesk software?
Most helpdesk platforms charge $25 to $60 per agent every month, causing software costs to skyrocket as you add team members. TenserDesk offers predictable flat-rate capacity pricing ($0 Free, $10/mo Premium, $20/mo Business) with no per-user penalties or hidden fees.
Can I connect my custom domain support email (SMTP & IMAP)?
Yes. You can connect any existing support email address (such as support@yourdomain.com) using standard SMTP/IMAP credentials. Incoming customer emails automatically create tickets in TenserDesk, and your replies are sent as normal branded emails back to the customer's inbox.
Can I upgrade, downgrade, or cancel my subscription anytime?
Absolutely. You can upgrade, downgrade, or cancel your subscription at any time directly with a single click from your workspace billing settings. There are no contracts, lock-ins, or cancellation fees.
What payment methods do you accept?
Payments are securely processed worldwide by DodoPayments (Merchant of Record), which accepts all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and regional payment methods.
What happens when my business hits monthly ticket limits?
You will receive automated in-app notifications as you approach your plan limits. You can upgrade to a higher tier instantly with one click whenever you need more capacity.
Ready to Upgrade Your Customer Support?
Start free today. No credit card, no commitment: just better support in 5 minutes.
Get Started Free