Pricing

Plans that scale with you

Start free, upgrade when ready. No hidden fees, no surprises.

Free

Best for: Individual users getting started

$0/mo
Includes:
  • 50 tickets / last 30 days
  • 30-day ticket history
  • 1 team member
  • 5 knowledge base articles
  • 5 MB attachment size
  • Custom emails
Start Free

Starter

Best for: Small teams needing more power

$10/mo
Everything in Free, plus:
  • 200 tickets / last 30 days
  • 45-day ticket history
  • 3 team members
  • 10 knowledge base articles
  • 10 MB attachment size
  • Email support
Get Started
Most Popular

Growth

Best for: fast-growing companies

$20/mo
Everything in Starter, plus:
  • 1,000 tickets / last 30 days
  • 90-day ticket history
  • 4 team members
  • Unlimited knowledge base
  • 20 MB attachment size
  • Watermark removal
  • 3 custom email addresses
Get Started

Business

Best for: Large scale operations

$49/mo
Everything in Growth, plus:
  • 5,000 tickets / last 30 days
  • 180-day ticket history
  • 11 team members
  • Priority Support
  • 25 MB attachment size
  • 10 custom email addresses
Get Started
FAQ

Frequently Asked Questions

Can I switch plans anytime?

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges for the remainder of the current monthly billing period.

What payment methods do you accept?

We use Paddle as our Merchant of Record (MoR). This allows us to securely accept all major credit cards (Visa, MasterCard, Amex), PayPal, and Apple Pay worldwide.

Is there a setup fee?

No setup fees, ever. What you see is what you pay — simple, transparent pricing with no hidden costs or implementation fees.

Can I cancel anytime?

Absolutely. You can cancel your subscription at any time with a single click. Your data will stay safe and accessible for 30 days after cancellation.

Do you offer refunds?

We generally do not offer refunds since you can use our Free plan to evaluate the service. You can cancel at any time to stop future charges. All payment processing and billing queries are handled by Paddle.

What happens when I hit my limit?

We'll notify you when you're approaching your plan limits. You won't be blocked immediately; we'll give you a grace period to upgrade.

Ready to scale your support?

Join thousands of teams delivering exceptional support. Start your free trial today — no credit card required.