Customer Support Software for Small Businesses — TenserDesk
Customer Support, Made Simple for $49$0
89% of consumers switch brands after one bad support experience. TenserDesk gives you a focused, affordable helpdesk so you never lose another customer to slow replies.
Still Managing Support From Your Email?
Your customers deserve organized, fast responses. Your inbox wasn't built for that.
Lost in Gmail
Support messages buried under newsletters and internal threads. No status tracking, no priority, no organization.
Customers Left Waiting
72% of customers expect a response within 30 minutes on live chat. Without a proper system, you're always behind.
Revenue Slipping Away
US businesses lose $75 billion annually to poor customer service. Every missed message is a lost customer.
There's a simpler way.
One Dashboard. Every Conversation. Zero Complexity.
Every ticket, one view.
All website chats and email tickets arrive in a single, organized inbox. No more tab-switching between Gmail and scattered support tools. See who needs help, what's urgent, and respond, all from one place.
- All tickets in a clean, organized sidebar
- Full conversation view with message history
- Reply to customers directly from TenserDesk
Your email, our engine.
Connect your custom support email address via SMTP and IMAP. When customers email you, tickets appear automatically in TenserDesk. Reply from one place and customers receive it in their inbox.
- Connect any email address (SMTP/IMAP)
- Automatic ticket creation from incoming emails
- Replies sent as normal emails to customers
Answers before they even ask.
Build a self-service help center with articles your customers can search directly from the embeddable chat widget. Fewer tickets, faster resolutions, happier customers and less work for you.
- Create and organize help articles
- Embeddable widget with built-in article search
- Customers find answers without opening a ticket
Interactive Demo: Click the chat widget at the bottom-right corner of this site to test it right now!
Everything You Need. Nothing You Don't.
No 200-feature dashboards you'll never use. Just the tools that actually move the needle for your support.
Dashboard & Analytics
Track ticket volume, response trends, and performance across timeframes: today, this week, this month, or all time.
Custom Branding
Match your widget's colors, logo, and appearance to your brand. Your customers see your identity, not ours.
Workspace Settings
Configure your workspace, manage preferences, and control everything from a single settings panel.
Flexible Billing
Upgrade, downgrade, or cancel anytime with one click. No contracts, no lock-ins. Powered by DodoPayments.
5-Minute Setup
Sign up, connect your email, embed the widget on your site. Three steps and you're live. No onboarding calls needed.
Free Forever Plan
50 tickets per month, full inbox access, and a knowledge base. Completely free, no credit card, no trial expiration.
Built for Businesses That Move Fast,
Not Enterprises That Move Slow.
Radically Affordable
Great support shouldn't require a $49/seat/month subscription. TenserDesk starts free and grows with you at $10/month when you're ready. That's less than a single lunch.
Focused, Not Bloated
No 200-feature dashboards you'll never use. TenserDesk does the things that matter: inbox, email, widget, knowledge base, analytics. And does them exceptionally well.
Setup in Minutes, Not Weeks
Most helpdesks require onboarding calls, training sessions, and a dedicated admin. TenserDesk? Sign up, paste one line of code, start helping customers.
"Companies that invest in customer experience grow revenue 4-8% above their market." — Bain & Company
Built for People Who Wear Many Hats
If you run a website and care about your customers, TenserDesk is for you.
Support Shouldn't Break the Bank.
Start free. Scale when you're ready. No surprises.
Free
For individuals getting started
- 50 tickets / month
- 1 email address
- 5 KB articles
- Chat widget
Premium
For growing businesses
- 500 tickets / month
- 5 email addresses
- 50 KB articles
- Custom branding
Business
For scaling operations
- 1,000 tickets / month
- 10 email addresses
- 100 KB articles
- Watermark removal
Every Minute Without Proper Support
Costs You Customers.
91% of unhappy customers never come back. Set up TenserDesk in 5 minutes. It's free.
Get Started Free